At Hard Rock Hotel Vallarta we work daily to offer a quality service that makes our guests feel welcome and in the mood to return in the future.
Thanks to our efforts, we have received three awards from RCI, the world’s largest vacation exchange network that offers products and services to improve the hotel property experience. There are a large number of Hotels and Resorts around the world that rely on RCI to offer vacation exchange services to its subscribed members.
Hard Rock Hotel Vallarta has been awarded an RCI Gold Crown Resort, the highest of the 3 RCI awards. This recognizes hotels that have exceeded standards in the categories of: cleaning, maintenance, hospitality, amenities, facilities and services. In addition, we were awarded the RCI Excellence In Service® recognition, which highlights the quality of customer service. RCI reviews the recommendation letters from its subscribers who have previously stayed at our hotel. Only 12% of the developments in the Puerto Vallarta / Riviera Nayarit region received this recognition.
Also, our all-inclusive service was awarded, we received the Premier All Inclusive, which distinguishes hotels that constantly work to provide a service that exceeds the expectations of an “all-inclusive”. This award was only given to 3 developments in the Puerto Vallarta / Riviera Nayarit region.
We invite you to visit us at Hard Rock Hotel Vallarta, the perfect setting for you to live an unbeatable vacation in one of the most beautiful bays of the Mexican Pacific.